Customer Service

Set up a GPT-powered chatbot for your business's customer service using your own data. This chatbot operates 24/7, handling customer queries and delivering personalized responses effortlessly

Onboarding Checklist for Customer Service

1. WhatsApp Integration

• Connect your WhatsApp business number with Whautomate: WhatsApp Integration Guide

• Meta WhatsApp Payment Method: WhatsApp Payment Method Guide

Important Note: After integrating WhatsApp, you must update the Meta WhatsApp Payment Method. Without this update, you won’t be able to send WhatsApp template messages to your customers.

• Meta Business Verification: Meta Business Verification Guide

• Update your WhatsApp business profile: WhatsApp Profile Guide

2. Communication Setup

If your business needs an easy way to manage contacts, handle conversations, and streamline customer service, this guide has you covered.

Follow this guide to set up the following:

• Omni-Channel Team Inbox

• Manage Contacts

• Canned Responses

• CSAT Score for Communication

3. Customer Service Chatbots & Automation Setup

If your business wants to enhance customer service on WhatsApp, set up a chatbot that can handle inquiries, provide updates, and offer support 24/7—automatically!

Follow these steps to set up:

• OpenAI Integration Guide

• WhatsApp AI Chatbot - Customer Service

• Telegram AI Chatbot - Customer Service

• Instagram AI Chatbot - Customer Service

• Facebook Messenger AI Chatbot - Customer Service

• LiveChat - Website Chat Widget AI Chatbot - Customer Service

4. WhatsApp Marketing

Boost your bookings by segmenting your audience into targeted groups and using broadcasts to send personalized offers and updates.

• Setup Segmentation & Broadcasts: Segmentation & Broadcasts Guide

• Marketing opt-out Management: Setup Marketing Opt-out Management Guide

5. Download our Mobile App

Please follow the links to download our native mobile app to experience the omni-channel team inbox.

Global Customers

Whautomate App - App StoreApp Store

Whautomate - Apps on Google PlayGooglePlay

India Customers

Whautomate India App - App StoreApp Store

Whautomate India - Apps on Google PlayGooglePlay

Use the same login for the mobile app that you used during the new signup.