Customer Service
Set up a GPT-powered chatbot for your business's customer service using your own data. This chatbot operates 24/7, handling customer queries and delivering personalized responses effortlessly
Onboarding Checklist for Customer Service
1. WhatsApp Integration
Connect your WhatsApp business number with Whautomate: WhatsApp Integration Guide
Meta WhatsApp Payment Method: WhatsApp Payment Method Guide
Important Note: After integrating WhatsApp, you must update the Meta WhatsApp Payment Method. Without this update, you won’t be able to send WhatsApp template messages to your customers.
Meta Business Verification: Meta Business Verification Guide
Update your WhatsApp business profile: WhatsApp Profile Guide
2. Communication Setup
If your business needs an easy way to manage contacts, handle conversations, and streamline customer service, this guide has you covered.
Follow this guide to set up the following:
3. Customer Service Chatbots & Automation Setup
If your business wants to enhance customer service on WhatsApp, set up a chatbot that can handle inquiries, provide updates, and offer support 24/7—automatically!
Follow these steps to set up:
4. WhatsApp Marketing
Boost your bookings by segmenting your audience into targeted groups and using broadcasts to send personalized offers and updates.
Setup Segmentation & Broadcasts: Segmentation & Broadcasts Guide
Marketing opt-out Management: Setup Marketing Opt-out Management Guide
5. Download our Mobile App
Please follow the links to download our native mobile app to experience the omni-channel team inbox.
Global Customers
India Customers
Last updated