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WhatsApp Payment Method

Meta charges for WhatsApp template messages (for example reminders, broadcasts and marketing messages) directly to the payment method on your WhatsApp Business account. These charges are separate from your Whautomate subscription. If there is no valid payment method, Meta stops delivering templates once any free allowance is used up.

Before you start​

  • You need admin access to the business portfolio that owns your WhatsApp account in Meta Business Manager.
  • Have a credit or debit card ready.

Add or update the payment method​

  1. Go to Settings > Integrations, click Edit Setup on the WhatsApp card and click Update Payment on the Payment Method card. Or go straight to business.facebook.com/settings and choose the business that owns your WhatsApp account.
  2. Go to WhatsApp accounts, choose your WhatsApp Business account and open the Settings tab. Click Payment Settings.
WhatsApp accounts in Meta Business Settings with the Payment Settings button on the Settings tab
  1. Click Add payment method.
The Add payment method button in WhatsApp payment settings
  1. Choose your Country/region and Currency. The currency cannot be changed later.
Choosing the country or region and currency for the WhatsApp payment method
  1. Enter your card details and click Save.
Entering card details for the WhatsApp payment method
  1. Add your business billing information when asked.
Adding business billing information for WhatsApp payments

Tips​

  • Check that the card allows international online payments and has enough limit.
  • If templates fail with a payment error, update the card and send again.
  • To estimate what Meta charges, see the WhatsApp pricing calculator.
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