# Contacts

## How to add a new Contact?

**Step 1:** Go to the **Whautomate app,** Select the **"Communications"** menu option, and Click the **"Contacts"** option to continue. 👇

<figure><img src="https://810714386-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FF8vuadG7OJ1fFdSBZATv%2Fuploads%2FGqhEdJc4tjiPUJPBPkG9%2Fimage.png?alt=media&#x26;token=1b375ec7-9329-4ebf-a0e9-7035c8bf1f54" alt=""><figcaption></figcaption></figure>

**Step 2:** Select the **+ New Contact** button.

<figure><img src="https://810714386-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FF8vuadG7OJ1fFdSBZATv%2Fuploads%2FtQnUqIuykwanJIYuYrXe%2Fimage.png?alt=media&#x26;token=70c00f33-718e-4a80-9196-995d915fb717" alt=""><figcaption></figcaption></figure>

**Step 3:** Enter the **contact name** and **phone number** with the country code, then click the **"Save"** button to create a contact successfully.

Eg. I have entered the contact name and phone number: **John Doe | +919876543210**

<figure><img src="https://810714386-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FF8vuadG7OJ1fFdSBZATv%2Fuploads%2FHXqMCYQxYuI8MDMIdT57%2Fimage.png?alt=media&#x26;token=4498f18f-a6e6-483d-91cd-3a25b6a21e60" alt=""><figcaption></figcaption></figure>

**Step 4:** After creating a contact, click the **"Message"** icon to start a conversation in the team inbox chat section quickly.

<figure><img src="https://810714386-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FF8vuadG7OJ1fFdSBZATv%2Fuploads%2FBTiRK1EbQvQ2OJMDJ7a2%2Fimage.png?alt=media&#x26;token=b3413a9d-7c64-48e6-90ee-51ea430e763b" alt=""><figcaption></figcaption></figure>

## How to Bulk Import Contacts

**Step 1:** Go to the **Communication** menu

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXchaWxia2k_vxZTJtJTjC0dZmInvvVSfuAPyQDIzqvgvoBCd_C-KP4ht7NvsvgPVkifjACVikQqr5OA0mFOQmQvw_ZAZZC65zIO0e61-Pr9ZyBjkdGUDP88hXH-Vm2RDZcloioVcrmG53R3cBQBm1mErcyH?key=AUMlS-ReZ0UkU0gNpieEDA" alt=""><figcaption></figcaption></figure>

**Step 2:** Select the **Contacts** menu option

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXdEjeTYZmBG2UmnkLzbBoP3uO4NL4_W3JaPPAq3ZPEdeVhfoUUHFLmiIC8xrlsLx05so6-ncAKVpI9MHaTOitIJGYp2hx5w1qtlHhW5LGSf5wOwyLeyNNPPt5Ss7Cvg9qKw1DletEHs8TdjqjlSvn0hSfk?key=AUMlS-ReZ0UkU0gNpieEDA" alt=""><figcaption></figcaption></figure>

**Step 3:** Click the **Bulk Import** button.

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXe4y99SRiALmH9OacOSro4dpbur_5k9xZY894NaaC0tYrhGwudFn6vHmcQFEq92JT1aFw2KxoTfzg9SstY_JTgY7XvPTJ_oqRgzSmIZyiR-s2g_i3tJwHOwks0EQk-PiHRQ-Nt_GbwMzp9X5wDSmOgMXQTq?key=AUMlS-ReZ0UkU0gNpieEDA" alt=""><figcaption></figcaption></figure>

**Step 4:** Click the **Download Sample File** button to download the sample file and update the details as per the format. The required fields are **Name, Country Code, and Phone Number.**

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXdqPp8M2qKEaMSFiJUc1sJ7lJNOFKgBw7Iy1_Rs2-KIGkeOs1uE8FgTe2AfL8theV5rcZxWDZBYa5jtv8LavIOePKGZHXvUrJBmqW2joO1GwhnaQjI1a17bDYgiBSs-o5asoea5eq740Dl09IgKIdWVm2M?key=AUMlS-ReZ0UkU0gNpieEDA" alt=""><figcaption></figcaption></figure>

**Step 5:** Once it is updated click **Choose File** and select the updated contact file.

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXdzl8wcaCm-SQqwuA6X9lxjxQY9tT7FY_tcEAS-CkctKL3b0zHSBwk2or6OpTWQVtm3zXNNSW3oCWoRcrQWI7iauUbAFfcbD1SNKwZEW9iR2dEqOYLBFPOrYDUirsTCHrSW3EtN8FW-bPlsEZIPX6msPPi7?key=AUMlS-ReZ0UkU0gNpieEDA" alt=""><figcaption></figcaption></figure>

**Step 6:** Click the **Import** button

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXdjuqPTigCv5HI56y5rh1bYgRdUR2dn5wyHCYKfIhtbpNJPsLWPmeUN1EZshcRxK3z9CoJ_bceAr4kr8lquMrn_RerM1Yp44ypgdtVRnChpt66oG_iFhzDYUpm1AJ6czx_aGbcjprlXR-usBLz0Sgu4cGQt?key=AUMlS-ReZ0UkU0gNpieEDA" alt=""><figcaption></figcaption></figure>

**Step 7:** Click the **Confirm** button

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXfp1pW8rzAcPJdhxKIeioOep-CIMKAll5fQfKtG27mK7mQuajWpNbpCn9FI3zdAbmf-VmIMpXCb-9WshhiaqCoL1uUKBOSMSgXFel2xd1kZrt35j1aMPRAFOkHL25VNqAQvUUPOgjWN3U2DlxJXWMQP11Y?key=AUMlS-ReZ0UkU0gNpieEDA" alt=""><figcaption></figcaption></figure>

## How to Delete a Contact

**Step 1:** Select the **Communication** menu

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXfrd-m5l9JlVbrBwtVNCuUhKSSm2yFHRubLuf1WFdB1lY2voEYxp-0ykMPrG0m5Df0Za_2jhB-HGUAsdCP3WqUygiJW6nXwSjVayCx-vsr-UXRWm6JYKjm4YAjPQQopfbUChfHn92eUFD-bYadZYW7CXWw?key=AUMlS-ReZ0UkU0gNpieEDA" alt=""><figcaption></figcaption></figure>

**Step 2:** Select the **Contacts** option

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXcpSKOmI9_dUAz1VEh62gckKCtTt683nCBl1JWakElvInSytrlJ6YOhVO2nhA68guKWpRzvd9pHuKYHivHyMpJXlluKmKe2VnFjuN1aN9XfN7vblbO8De2jA6iR2biTuJEH0V-lbmnd-TtXuos4J4YJtKXH?key=AUMlS-ReZ0UkU0gNpieEDA" alt=""><figcaption></figcaption></figure>

**Step 3:** Click the **More Action** button

<figure><img src="https://810714386-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FF8vuadG7OJ1fFdSBZATv%2Fuploads%2FFqjSXWXzQygsYpvBAN7Z%2Fimage.png?alt=media&#x26;token=f3713db4-3205-4955-bf1f-0554a20650c7" alt=""><figcaption></figcaption></figure>

**Step 4:** Select the **Delete Contact** Option

<figure><img src="https://810714386-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FF8vuadG7OJ1fFdSBZATv%2Fuploads%2FzWgo07BXxBH6Mi9Wi1l7%2Fimage.png?alt=media&#x26;token=ab8cef36-da65-4d5c-95f7-8199241fb57d" alt=""><figcaption></figcaption></figure>

**Step 5:** Click the **Confirm** button to delete a contact

<figure><img src="https://810714386-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FF8vuadG7OJ1fFdSBZATv%2Fuploads%2FbuCz7hJA2FvJF7QxhShU%2Fimage.png?alt=media&#x26;token=1f259d21-5134-44a6-9147-2124d6fefae8" alt=""><figcaption></figcaption></figure>

## How to Bulk Delete Contacts

**Step 1:** Select the **Communication** menu and select the **Contacts**&#x20;

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXcpSKOmI9_dUAz1VEh62gckKCtTt683nCBl1JWakElvInSytrlJ6YOhVO2nhA68guKWpRzvd9pHuKYHivHyMpJXlluKmKe2VnFjuN1aN9XfN7vblbO8De2jA6iR2biTuJEH0V-lbmnd-TtXuos4J4YJtKXH?key=AUMlS-ReZ0UkU0gNpieEDA" alt=""><figcaption></figcaption></figure>

**Step 2:** Click the checkboxes to select contacts for deletion, or use the **Bulk Selection** option

<figure><img src="https://810714386-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FF8vuadG7OJ1fFdSBZATv%2Fuploads%2F4JNopyQ3RUgcvXB7VVFU%2Fimage.png?alt=media&#x26;token=6fce1519-249e-4ea3-9053-b0e7d9d2af59" alt=""><figcaption></figcaption></figure>

**Step 3:** Select the **Actions** and click the **Delete Selected Contacts**

<figure><img src="https://810714386-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FF8vuadG7OJ1fFdSBZATv%2Fuploads%2FzN1eYQ2dBXNJvqDfHrqd%2Fimage.png?alt=media&#x26;token=c0b4044b-f508-477b-8e56-ff06c6b3cc09" alt=""><figcaption></figcaption></figure>

**Step 4:** Click the **Confirm** button to delete the selected contacts

<figure><img src="https://810714386-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FF8vuadG7OJ1fFdSBZATv%2Fuploads%2F6ofFRKIHd9VvrsbVKKDU%2Fimage.png?alt=media&#x26;token=cf4d71e5-86d4-4084-a541-1d4316f9e59c" alt=""><figcaption></figcaption></figure>

## How to Block a Contact?

{% hint style="info" %}
&#x20;We can Block Marketing and Spam contacts in the Whautomate.
{% endhint %}

**Step 1:** Select the **More Actions** icon.

<figure><img src="https://810714386-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FF8vuadG7OJ1fFdSBZATv%2Fuploads%2FxAr3xAevIZsTd2IEElth%2Fimage.png?alt=media&#x26;token=8bb7ec2f-a0ad-435b-8a99-1ff6fd40a0b1" alt=""><figcaption></figcaption></figure>

**Step 2:** Select the **Edit Contact** option.

<figure><img src="https://810714386-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FF8vuadG7OJ1fFdSBZATv%2Fuploads%2FxCjxtRgFgWumUPdhEKrx%2Fimage.png?alt=media&#x26;token=15183317-0044-4662-b2a5-a701989b5768" alt=""><figcaption></figcaption></figure>

**Step 3:** Enable the **Block Contact** button and click the **Save** button to block the contact.

<figure><img src="https://810714386-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FF8vuadG7OJ1fFdSBZATv%2Fuploads%2FKogOORJc9ezTleZuyqNy%2Fimage.png?alt=media&#x26;token=e5e86c50-57eb-4d95-a7d2-a72231c2d252" alt=""><figcaption></figcaption></figure>
