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Linking WhatsApp Number (WABA) to Your Facebook Page

To run Click-to-WhatsApp ads, link the WhatsApp number you connected to Whautomate to your Facebook Page. This is done in Meta, not in Whautomate, and does not change your WhatsApp connection.

Link Your WhatsApp Number (WABA) from Facebook Page Settings​

  1. To link a WhatsApp number to your Facebook page, you must connect your page to your Meta Business Account. If it's not connected, follow the steps below to connect it.

(i) Go to the https://business.facebook.com/settings

(ii) Select the Pages menu option under the Accounts section > Tap + Add button > Select Add an existing Facebook Page option to continue.

The Pages section of Meta Business Settings with the Add menu open and Add an existing Facebook Page highlighted

(iii) Enter your Facebook Page URL and Select the page, Click the Next button to continue.

The Find an existing Page step with a Facebook Page URL entered and the matching Page listed

(iv) Review people with Page Access and Click the Next button.

(v) Review your request and click the Claim Page button to successfully connect your Facebook Page.

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Note: If you're the owner of this Facebook account, the Page will connect automatically. If you're an admin or hold another role, you'll need approval from the account owner to connect the Facebook Page.

The Review and send request step with the Page to add to the business portfolio and the Claim Page button
  1. Go to Facebook Page Settings > Select the Linked accounts menu option > Click WhatsApp
  2. Enter your WhatsApp Business phone number to connect to it.
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If your WhatsApp API number is registered under the same Meta Business Account as your Facebook Page, it will connect automatically. Otherwise, if it's in a different business account, you'll receive a verification code to confirm the connection.

Linked accounts in Facebook Page settings with a WhatsApp phone number entered and the Send WhatsApp Code button
  1. Once you have added your phone number to the Facebook page, which requires your approval to proceed. Please follow these steps:
The Connection request pending card for the WhatsApp number in Facebook Page settings

(i) Go to the https://business.facebook.com/settings

(ii) Click the Other Requests menu option on the left under the Requests section; you should see a Received tab section approval request. and Click the "Approve" button.

Other requests in Meta Business Settings with a Page request to connect with a WhatsApp number and the Approve button
  1. Go back to the Facebook Page Settings > Select the Linked accounts menu option > Enable the WhatsApp action button.
WhatsApp account Page settings with the Use WhatsApp as action button switch

You have successfully linked your WhatsApp phone number to your Facebook page.

A Facebook Page with the WhatsApp action button next to Like
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