Linking WhatsApp Number (WABA) to Your Facebook Page

To run Click-to-WhatsApp ads, businesses must link their WhatsApp Business API (WABA) number to their Facebook Page.

Link Your WhatsApp Number (WABA) from Facebook Page Settings

1. To link a WhatsApp number to your Facebook page, you must connect your page to your Meta Business Account. If it's not connected, follow the steps below to connect it.

(i) Go to the https://business.facebook.com/settings

(ii) Select the Pages menu option under the Accounts section > Tap + Add button > Select Add an existing Facebook Page option to continue.

(iii) Enter your Facebook Page URL and Select the page, Click the Next button to continue.

(iv) Review people with Page Access and Click the Next button.

(v) Review your request and click the Claim Page button to successfully connect your Facebook Page.

Note: If you're the owner of this Facebook account, the Page will connect automatically. If you're an admin or hold another role, you'll need approval from the account owner to connect the Facebook Page.

1. Go to Facebook Page Settings > Select the Linked account menu option > Click WhatsApp

2. Enter your WhatsApp Business phone number to connect to it.

If your WhatsApp API number is registered under the same Meta Business Account as your Facebook Page, it will connect automatically. Otherwise, if it's in a different business account, you'll receive a verification code to confirm the connection.

1. Once you have added your phone number to the Facebook page, which requires your approval to proceed. Please follow these steps:

(i) Go to the https://business.facebook.com/settings

(ii) Click the Other Requests menu option on the left under the Requests section; you should see a Received tab section approval request. and Click the "Approve" button.

1. Go back to the Facebook Page Settings > Select the Linked account menu option > Enable the WhatsApp action button.

You have successfully linked your WhatsApp phone number to your Facebook page.