> For the complete documentation index, see [llms.txt](https://help.whautomate.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.whautomate.com/product-guides/loyalty-program.md).

# Loyalty Program

## 1. Setting Up the Loyalty Program

Follow these steps to enable and configure the program:

1. Go to the **Whautomate app,** Select the **Settings** menu option, and Click the "**Loyalty Program"** option in the Finance section to continue. 👇

<figure><img src="/files/Ogf7XgSgSLfHcTSQc10J" alt=""><figcaption></figcaption></figure>

2. **Enable the Loyalty Program**

* Go to the **Loyalty Program** section in your app.
* Click the **"Enable Loyalty Program"** option to activate it. 👇

<figure><img src="/files/OAmgMLlugg8Nl7OLx8mK" alt=""><figcaption></figcaption></figure>

3. **Choose an Earning Method**

* Select one of the following earning methods based on your business needs:

  * **Every Amount Spent**: Customers earn points based on the amount they spend.\
    **Example**: Spending INR 100 earns 100 points if set to 1 point per INR.
  * **Every Appointment/Order/Class**: Customers earn points for each appointment, class, or order booked or purchased.

  Eg. I have selected **"Every Amount Spent"** if you want to reward points per payment amount. 👇

<figure><img src="/files/AnO3oTUrjRSvRzCfMRq8" alt=""><figcaption></figcaption></figure>

4. **Configure Points for Spending**

* **Enter Points Per Amount**:

  Set the number of points customers will earn for every unit of currency spent.\
  **Example**: Enter `1` point per INR. A customer spending INR 100 will earn 100 points.

<figure><img src="/files/gCpS7jBtPTXbDE4dPnU0" alt=""><figcaption></figcaption></figure>

## 2. Setting Up Redeem Loyalty Points

The points your customers earn can automatically be converted into coupons and shared with them for redemption. Here’s how to set it up:

The points your customers earn can automatically be converted into coupons and shared with them for redemption. Here’s how to set it up:

1. **Enter the Coupon Point Threshold**
   * Define the number of points required to generate a coupon for redemption.\
     Eg. Enter `1000`.
2. **Enter Coupon Name**
   * Provide a name for the coupon.\
     Eg. Loyalty 100
3. **Enter Coupon Code**
   * Input a coupon code. The system will automatically include a unique identifier for each client.\
     Eg. A base code like *"SALE100"* becomes *"SALE100C11MAY4J6"*.
4. **Enter Discount Value**
   * Choose the type of discount:
     * **Percentage (%)**
     * **Fixed Amount ($)**
   * Enter the discount value.\
     For Eg. I have selected the **Percentage** and set the value to `100%`. 👇

<figure><img src="/files/9NtVDXhs8vNYXOo6rkNP" alt=""><figcaption></figcaption></figure>