Connect a Communication Channel
The Team Inbox shows messages from every channel you connect. Until at least one channel is connected, the inbox asks you to connect one. Channels are connected per workspace by an account Owner or Administrator under Settings > Integrations. Pick a channel below for step by step instructions.
WhatsApp Cloud APIConnect your WhatsApp Business number to chat, send templates and broadcasts, and run chatbots.InstagramReply to Instagram direct messages and automate answers to common questions.Facebook MessengerSend and receive messages from your Facebook Page.TelegramConnect a Telegram bot and answer its messages in the Team Inbox.TikTokAnswer TikTok direct messages alongside your other channels.Live ChatAdd a chat widget to your website and answer visitors in the Team Inbox.