# Canned Responses
Pre-designed messages, also known as Canned Responses, are templates readily available for you and your team to use without the hassle of typing the same message repeatedly. If you frequently use specific messages, save them as canned responses for swift access whenever needed.
Step 1: Go to the **Whautomate** app and Click the **Settings** menu option
Step 2: Then, select the **Canned Responses** option under the **Templates** section π
Step 3: Select the **+ Add New Response** button to open the editor. π
> Here, you can oversee and manage all lists of previously created canned responses.
Step 4: **New Canned Response π**
(i) Enter the Template Name Eg. **Greetings**
(ii) Enter a message that you want to send
Click on the **Save** button.
Step 5: Go to the **Communications** menu and select the **Team Inbox** from the sub-menu.
(i) Simply enter the **#** option in the message field and select the **β‘Canned Responses** you want to send to your contact.
(ii) Eg. I have selected the **"Greetings"** option, which I created in the previous step. Then click the send button to send a message to the contact. π
