# WhatsApp E-Commerce Chatbot

## How to set up  a WhatsApp E-commerce Chatbot

#### Step 1: Please go to Communication menu

<figure><img src="https://810714386-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FF8vuadG7OJ1fFdSBZATv%2Fuploads%2FKDoQFa03YHE14uDlaq5v%2FScreenshot%205-9-2023%20at%2005.42%20PM.png?alt=media&#x26;token=acc4912e-7037-410f-81cb-10dad1a2f4c9" alt=""><figcaption></figcaption></figure>

#### Step 2: Select the Automation menu

<figure><img src="https://810714386-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FF8vuadG7OJ1fFdSBZATv%2Fuploads%2Fi9mtJTOpps7k6PreGo7Q%2FScreenshot%205-9-2023%20at%2005.51%20PM.png?alt=media&#x26;token=523cf572-47ef-434b-9788-34a9f67f4a12" alt=""><figcaption></figcaption></figure>

#### Step 3: Press the Add Rule button&#x20;

<figure><img src="https://810714386-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FF8vuadG7OJ1fFdSBZATv%2Fuploads%2FLZ66JzMrOmhiGdCF3aOD%2FScreenshot%205-9-2023%20at%2005.51%20PM(1).png?alt=media&#x26;token=03dc23c9-f447-4759-8a13-453a1229710e" alt=""><figcaption></figcaption></figure>

#### Step 4:Click the Install rule button as shown in the picture

<figure><img src="https://810714386-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FF8vuadG7OJ1fFdSBZATv%2Fuploads%2F2U0yOFrFF00BVEct3ZoS%2FScreenshot%208-9-2023%20at%2006.38%20PM.png?alt=media&#x26;token=e1f00e94-400c-49e7-8903-53b567474795" alt=""><figcaption></figcaption></figure>

#### step 5: **Please note that only one chatbot template can be installed at a time per channel. You can simply delete all the previously installed rules under a channel to install a new chatbot template.**

**Step 6: If you want to Install another chatbot delete the previously existing chat bot rules as shown in the picture**

<figure><img src="https://810714386-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FF8vuadG7OJ1fFdSBZATv%2Fuploads%2FEUop8ol58joezSEfgZnv%2FScreenshot%205-9-2023%20at%2006.05%20PM(1).png?alt=media&#x26;token=26f03430-ad1f-4881-a044-0a0731f48a32" alt=""><figcaption></figcaption></figure>