What we do
Whautomate is a customer engagement and automation platform for service businesses and online sellers. It brings every customer conversation into one place and automates the work around it: answering questions, booking appointments and classes, sending invoices and reminders, and selling on WhatsApp.
Who it is for
- Appointment businesses such as health practices, salons, spas and consultants who want clients to book and pay on WhatsApp or online.
- Studios, schools and coaches who run classes, memberships and session credits.
- Online stores that sell on WhatsApp or connect Shopify or WooCommerce.
- Customer service teams that share one WhatsApp number and want chatbots to handle common questions.
How it fits together
Every plan starts with Engage, the base of Whautomate. You add the modules you need:
| Part | What it gives you |
|---|---|
| Engage (every plan) | Team inbox for WhatsApp, Instagram, Messenger, TikTok, Telegram and live chat; mobile app; contacts and segments; WhatsApp broadcasts; chatbots, AI replies and automations |
| CRM Suite | Client records with history, notes and documents; email campaigns; web forms and WhatsApp Flow forms; client portal; a website in Sites |
| Bookings | Appointments, classes, calendar, booking page, WhatsApp booking bot, reminders and online payment when clients book |
| Sales | Invoices, payment links, memberships and credits, online store, orders, expenses and loyalty |
The Complete plan includes all three modules. Bookings and Sales each come with CRM Suite, because they need your client list. For details, see Plan Modules. For prices in your country, see our pricing page.
A typical day with Whautomate
- A client messages your WhatsApp number. A chatbot answers common questions and offers to book.
- The client picks a service and time in a WhatsApp Flow or on your booking page, and pays online if you ask for it.
- Whautomate sends a confirmation and reminders, and your team sees the booking on the calendar.
- After the visit, an automation sends an invoice or a satisfaction survey.
- Your team picks up anything the bot cannot handle in the shared team inbox, on the web or in the mobile app.
- You check the Overview dashboard and the weekly performance email to see how the business is doing.