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On this page
  • How to create Segmentation in Whautomate App
  • Note: Same instructions are followed when you choose Contact as a Segement type
  • How to create Broadcast in Whautomate
  • If you want to Export the Data of the Broadcast Click the Export data button
  1. Product Guides
  2. Communication

Segmentation & Broadcasts

Segmentation allows businesses to categorize their audience into specific groups,while Broadcasts enable them to communicate efficiently with these groups.Together ,it'll make whatsApp marketing easy.

PreviousContactsNextEmail/SMS Sender Configuration

Last updated 11 months ago

How to create Segmentation in Whautomate App

Step 1:Go to Whautomate app and click the communication menu then select the Segmentation option

step 2:Press the Add segment button as shown in the picture👇

step 3:Enter the Segment name

step 4: select the Segment Type either client or contact

step 5: If you choose Client then select the locations

Note: If you don't select any location, clients from all locations will be part of the segment

Step 6: Filter the Segment based on Gender ,Client Tags, ExcludeClient Tags,Age Range,Number of Days Since last Activity.

Eg: Choose the Gender as Male👇

Eg: Choose the Client Tags as new lead👇

Eg: Choose the Exclude clients with Tags as new👇

Eg: Choose the Age range between 20 to 39 👇

Eg: Choose the Number of days since last Activity as 90 days👇

Step 7:After filling the details click save button as shown in the picture👇

step 8: Now you can View the Details of the Segment by clicking the eye icon as shown in the picture👇

Note: Same instructions are followed when you choose Contact as a Segement type

How to create Broadcast in Whautomate

Step 1:Go to Whautomate app and click the Communication menu then select the Broadcast option

step 2: Press the Add Broadcast button as shown in the Picture👇

Step 3:Enter the Broadcast name

Eg: Create a broadcast for Annivesry broadcast 👇

step 4: If you want to broadcast the message in a specific time and date then you have to select the Hour,min ,date,month and year.

Note: If not provided, the broadcast will run immediately.

step 5: Please fill the Recepients details and Message Template

step 6:Please enter (#) to choose from personalisation variables in the parameters E.g. client name, location name, etc

Step 7:After filing the details Click the Save button

step 8: Now you can View the Details of the Broadcast by clicking the eye icon as shown in the picture👇

If you want to Export the Data of the Broadcast Click the Export data button