Segmentation & Broadcasts

Segmentation allows businesses to categorize their audience into specific groups,while Broadcasts enable them to communicate efficiently with these groups.Together ,it'll make whatsApp marketing easy.

How to create Segmentation in Whautomate App

Step 1:Go to Whautomate app and click the communication menu then select the Segmentation option

step 2:Press the Add segment button as shown in the picture👇

step 3:Enter the Segment name

step 4: select the Segment Type either client or contact

step 5: If you choose Client then select the locations

Note: If you don't select any location, clients from all locations will be part of the segment

Step 6: Filter the Segment based on Gender ,Client Tags, ExcludeClient Tags,Age Range,Number of Days Since last Activity.

Eg: Choose the Gender as Male👇

Eg: Choose the Client Tags as new lead👇

Eg: Choose the Exclude clients with Tags as new👇

Eg: Choose the Age range between 20 to 39 👇

Eg: Choose the Number of days since last Activity as 90 days👇

Step 7:After filling the details click save button as shown in the picture👇

step 8: Now you can View the Details of the Segment by clicking the eye icon as shown in the picture👇

Note: Same instructions are followed when you choose Contact as a Segement type

How to create Broadcast in Whautomate

Step 1:Go to Whautomate app and click the Communication menu then select the Broadcast option

step 2: Press the Add Broadcast button as shown in the Picture👇

Step 3:Enter the Broadcast name

Eg: Create a broadcast for Annivesry broadcast 👇

step 4: If you want to broadcast the message in a specific time and date then you have to select the Hour,min ,date,month and year.

Note: If not provided, the broadcast will run immediately.

step 5: Please fill the Recepients details and Message Template

step 6:Please enter (#) to choose from personalisation variables in the parameters E.g. client name, location name, etc

Step 7:After filing the details Click the Save button

step 8: Now you can View the Details of the Broadcast by clicking the eye icon as shown in the picture👇

If you want to Export the Data of the Broadcast Click the Export data button