Skip to main content

Setup Class Booking Chatbot

A class booking chatbot lets clients book classes by messaging you, at any hour. Whautomate offers ready-made templates you install from the Automations page: a guided WhatsApp Flow chatbot, or an AI chatbot that books in natural conversation.

Available withBookingsIncluded in the Complete plan.Plans and modules

Which chatbot to choose​

TemplateBest for
Flow Based Class Booking Chatbot V2(WhatsApp)Guided booking screens inside WhatsApp. See WhatsApp Flow Class Booking Chatbot.
Multi-Location Flow Based Class Booking Chatbot V2(WhatsApp)The same, when clients choose between locations.
AI Class Booking Chatbot for your business (WhatsApp)Clients ask in their own words; the AI finds, books and cancels classes. See AI Booking Chatbot.

Install​

  1. Go to Engage > Automations and click Add Rule.

  2. Set the filter to WhatsApp, type class in Search templates, and click Install Rule on the chatbot you want.

    Create Automation Rule screen filtered to WhatsApp and searched for class, showing the class booking chatbot templates with Install Rule buttons

    The chatbot rules appear on the WhatsApp tab of the Automations page, where you can open them to adjust the messages.

  3. Test it by messaging your WhatsApp number from another phone.

Replace or remove​

Only one chatbot template can be installed per channel. Select the channel on the Automations page, tick the bulk selection checkbox, choose Actions > Delete selected Rules, then install the new template.