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Setup WhatsApp Catalog

Create a product catalogue in Meta Commerce Manager and connect it to your WhatsApp Business account, so customers can browse your products inside WhatsApp.

Available withSalesIncluded in the Complete plan.Plans and modules

How to Create a Product Catalogue and Set it up in Meta: A Step-by-Step Guide​

Step 1: Go to https://www.facebook.com/commerce_manager/

Select the Get Started button to continue.

👉 Learn more: https://www.facebook.com/business/help/890714097648074?id=725943027795860&ref=search_new_2

Meta Commerce Manager start page with the Get Started button

Step 2: Choose the Create a Catalogue option and Select the Get Started button.

Choose the Create a Catalogue option and Select the Get Started button.

Step 3: Select your catalogue type

(i) Select type: Choose the E-commerce option, Select the Online Products option and Click the Next button.

(i) Select type: Choose the E-commerce option, Select the Online Products option and Click the Next button.

(ii) Configure Settings:

Choose Upload Method:

  • Upload Product: Info Add your items manually or in bulk, or use your Facebook pixel.
  • Connect a partner platform: Automatically import items using a partner platform such as Shopify, BigCommerce and more.

Select a Catalogue owner: Please select the business that is associated with the WhatsApp app.

Catalogue name: Enter the Catalogue name for your reference and Click the "Create" button.

Catalogue name: Enter the Catalogue name for your reference and Click the "Create" button.

(iii) Finish: Your catalog has been created successfully. Please click on the "View Catalog" button to see it.

(iii) Finish: Your catalog has been created successfully. Please click on the "View Catalog" button to see it.
Your product catalogue has been created successfully
Your product catalogue has been created successfully

Connect your product catalogue with WhatsApp​

Step 4: Go to https://business.facebook.com/wa/manage/

Select the Catalog menu option and Connect your previously created catalog here.

Select the Catalog menu option and Connect your previously created catalog here.

Step 5: Go to https://business.facebook.com/settings/

(i) Select the System users menu option, then click the Add Assets button.

(i) Select the System users menu option, then click the Add Assets button.

(ii) Select the asset type as Catalogues, then select the previously created catalogue name. Next, choose the Full Control option and click on Save Changes.

(ii) Select the asset type as Catalogues, then select the previously created catalogue name. Next, choose the Full Control option and click

Add items to your product catalogue​

Step 6: Go back to https://www.facebook.com/commerce_manager/

Select the Items menu option and Click the Add Items button.

Select the Items menu option and Click the Add Items button.

Step 7: Kindly refer to the following links to learn how to add items to your catalogue. 👇

Add items page in Commerce Manager with the Manual, Data feed, Partner platform and Pixel options
Kindly refer to the following links to learn how to add items to your catalogue. 👇
Add Items - ManualFill out a form to manually add items to your catalog, including product image, title, description, website link, price, and more.Add Items - Data FeedUse a spreadsheet or file to add and update your items automatically.Add Items - Connect Partner PlatformUse a partner platform such as Shopify or WooCommerce to automatically add items from your website.
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