> For the complete documentation index, see [llms.txt](https://help.whautomate.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.whautomate.com/product-guides/whautomate-faqs/why-does-my-whautomate-account-frequently-log-out.md).

# Why Does My Whautomate Account Frequently Log Out?

Learn why your Whautomate account logs out frequently. Discover how the security feature works and steps to resolve login issues. Contact support for further assistance.

Whautomate has implemented a **security feature** to enhance account safety. This feature limits each account to:

* **One desktop (Web) login**
* **One Whautomate mobile app login**

If the same account is used on:

* **Multiple desktops (Web)**
* **Multiple browser**
* **Another mobile app instance**

The system will automatically log out other active sessions to maintain security.

#### **How to Avoid Frequent Logouts**

1. Use your Whautomate account on a single desktop (Web) and mobile app simultaneously.
2. Avoid logging in on multiple desktops or browsers at the same time.

#### **Need Assistance?**

If the issue persists, please contact our support team at <mark style="color:purple;">**<support@whautomate.com>**</mark> for further help.