Why Does My Whautomate Account Frequently Log Out?
Whautomate has implemented a security feature to enhance account safety. This feature limits each account to:
- One desktop (Web) login
- One Whautomate mobile app login
If the same account is used on:
- Multiple desktops (Web)
- Multiple browser
- Another mobile app instance
The system will automatically log out other active sessions to maintain security.
How to Avoid Frequent Logouts
- Use one browser on one computer, plus the mobile Team Inbox app on one phone.
- Do not share logins: give each team member their own user so nobody signs anyone else out. See Team members.
Need Assistance?
If the issue persists, please contact our support team at support@whautomate.com for further help.