> For the complete documentation index, see [llms.txt](https://help.whautomate.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.whautomate.com/product-guides/whautomate-faqs/why-does-my-whautomate-account-frequently-log-out.md).

# Why Does My Whautomate Account Frequently Log Out?

Whautomate has implemented a **security feature** to enhance account safety. This feature limits each account to:

* **One desktop (Web) login**
* **One Whautomate mobile app login**

If the same account is used on:

* **Multiple desktops (Web)**
* **Multiple browser**
* **Another mobile app instance**

The system will automatically log out other active sessions to maintain security.

#### **How to Avoid Frequent Logouts**

1. Use your Whautomate account on a single desktop (Web) and mobile app simultaneously.
2. Avoid logging in on multiple desktops or browsers at the same time.

#### **Need Assistance?**

If the issue persists, please contact our support team at <mark style="color:purple;">**<support@whautomate.com>**</mark> for further help.