E-Commerce
The E-Commerce Business Onboarding Checklist simplifies setting up WhatsApp, integrations, and automation to help grow your sales effortlessly.
Whether you're running a boutique, electronics store, food business, or any online shop, this guide will walk you through the steps to get started and streamline your e-commerce operations.
Start here: open your online store
No shop website yet? Your Whautomate online store lets customers buy your products, packs and memberships from a link, with online payment, shipping and coupons, so you do not need a separate e-commerce platform.
- Add products with Available on Online Store, images and stock: Products & Inventory
- Connect a payment gateway (see section 4 below)
- Set up shipping, taxes and coupons
- Turn on Sell Products Online (and Sell Plans Online), add your branding and share your store link: Sell Online with Your Online Store
- Optional: sell plans and memberships online
1. WhatsApp Integration
- Connect your WhatsApp business number with Whautomate:
WhatsApp Integration Guide - Meta WhatsApp Payment Method:
WhatsApp Payment Method Guide
Important Note:
After integrating WhatsApp, you must update the Meta WhatsApp Payment Method. Without this update, you won’t be able to send WhatsApp template messages to your customers.
- Meta Business Verification:
Meta Business Verification Guide - Update your WhatsApp business profile:
WhatsApp Profile Guide
2. Shopify / WooCommerce Integration
If you are a business already selling products on Shopify or Woocommerce store send order updates to your customers on WhatsApp.
Connect your Shopify/WooCommerce store with the Whautomate platform and automate experiences like abandoned carts, COD confirmations, Order confirmations, etc.
- Shopify Integration:
Shopify Integration Guide - WooCommerce Integration:
WooCommerce Integration Guide
3. WhatsApp E-Commerce Chatbot & Automation Setup
If you're a business looking to sell products on WhatsApp, you can collect payments, send order updates and gather customer reviews automatically.
Follow this guide to set up the following: 👇
E-Commerce Setup Guide
- Add products and stock
- Set up shipping options
- Setup WhatsApp Catalog and link it with your inventory
- Setup WhatsApp E-Commerce Chatbot
- Manage orders
- Automate Order Updates
- Automate Order Reviews & Surveys
Note: Important Settings for WhatsApp Sellers: 👇
- Update your WhatsApp Compliance Info:
Compliance Info Guide - Configure WhatsApp Commerce Settings:
Commerce Settings Guide
4. Payment Gateway Integration
Collect payments for orders placed on your online store and on WhatsApp by integrating your preferred payment gateway.
Connect your payment gateway with Whautomate:
- Stripe Integration:
Stripe Integration Guide - Razorpay Integration:
Razorpay Integration Guide - MyFatoorah Integration (Middle East Country):
MyFatoorah Integration Guide - Thawani Pay Integration (Oman):
Thawani Pay Integration Guide - PayTabs Integration (Middle East):
PayTabs Integration Guide - DOKU Integration (Indonesia):
DOKU Integration Guide
Compare gateways in Setup Payment Gateway.
5. WhatsApp Marketing
Boost your sales by segmenting your audience into targeted groups and using broadcasts to send personalized messages to each segment. This focused approach makes WhatsApp marketing highly effective and seamless.
- Setup Segmentation & Broadcasts:
Segmentation & Broadcasts Guide - Marketing opt-out Management:
Setup Marketing Opt-out Management Guide
6. Download the Whautomate Mobile App
Please follow the links to download our native mobile app to experience the omni-channel team inbox.
Download on the App Storeapps.apple.com Get it on Google Playplay.google.comUse the same login for the mobile app that you used during the new signup.