# E-Commerce

Whether you're running a boutique, electronics store, food business, or any online shop, this guide will walk you through the steps to get started and streamline your e-commerce operations.

## 1. WhatsApp Integration

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXcp9PKYXAbMcUq3yW5e5i0svh2gMGZcyAn4Q_H4n54Ur1qvP9j5LSUlaMmEMJMU_mgKkil8jib4N651KTHIACJ4DULyO-jNp0EPX0PH5kpejWhVKUeG9pBAG7eUmrimYwkiKXmxIA?key=Oq_gVMEW5waQseeFRsLTBfxl" alt=""><figcaption></figcaption></figure>

* Connect your WhatsApp business number with Whautomate:\
  [WhatsApp Integration Guide](https://help.whautomate.com/product-guides/integrations/whatsapp-cloud-api)
* Meta WhatsApp Payment Method:\
  [WhatsApp Payment Method Guide](https://help.whautomate.com/product-guides/integrations/whatsapp-cloud-api/whatsapp-payment-method)

{% hint style="warning" %}
**Important Note:**\
After integrating WhatsApp, you must update the **Meta WhatsApp Payment Method.** Without this update, you won’t be able to send WhatsApp template messages to your customers.
{% endhint %}

* Meta Business Verification:\
  [Meta Business Verification Guide](https://help.whautomate.com/product-guides/integrations/whatsapp-cloud-api/meta-business-verification)
* Update your WhatsApp business profile:\
  [WhatsApp Profile Guide](https://help.whautomate.com/product-guides/integrations/whatsapp-cloud-api/whatsapp-profile)

## 2. Shopify / WooCommerce Integration

If you are a business already selling products on <mark style="color:green;">**Shopify**</mark> or <mark style="color:purple;">**Woocommerce**</mark> store send order updates to your customers on WhatsApp.\
\
Connect your Shopify/WooCommerce store with the Whautomate platform and automate experiences like abandoned carts, COD confirmations, Order confirmations, etc.

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXesT-wn2_oeEENajcqwo4siAVLPwAJI-BrhT3y8IIVp3t8JZUkGSGVo0Z0Z-KBeZEFMKDeV5Lr0XQXpvMFmklOw35-sRpCb0QZjiSHCpEhdOe2VUoq-tYLghDAwL5_l7P29l3t1Uw?key=Oq_gVMEW5waQseeFRsLTBfxl" alt=""><figcaption></figcaption></figure>

* Shopify Integration:\
  [Shopify Integration Guide](https://help.whautomate.com/product-guides/integrations/shopify)
* WooCommerce Integration:\
  [WooCommerce Integration Guide](https://help.whautomate.com/product-guides/integrations/woocommerce)

## 3. WhatsApp E-Commerce Chatbot & Automation Setup

If you're a business looking to sell products on WhatsApp, you can seamlessly collect payments, send order updates, and gather customer reviews—automatically!

<figure><img src="/files/24QEPDuivrqRC4FPO1Qe" alt=""><figcaption></figcaption></figure>

Follow this guide to set up the following: 👇\
[E-Commerce Setup Guide](https://help.whautomate.com/product-guides/e-commerce)

* Setup WhatsApp Catalogue
* Link Catalogue with Whautomate Inventory
* Setup WhatsApp E-Commerce Chatbot
* Setup Automate Order Updates
* Setup Automate Order Reviews & Surveys

**Note: Important Settings for WhatsApp Sellers: 👇**

* Update your WhatsApp Compliance Info:\
  [Compliance Info Guide](https://help.whautomate.com/product-guides/integrations/whatsapp-cloud-api/whatsapp-compliance-info)
* Configure WhatsApp Commerce Settings:\
  [Commerce Settings Guide](https://help.whautomate.com/product-guides/integrations/whatsapp-cloud-api/whatsapp-commerce-settings)

## 4. Payment Gateway Integration

Seamlessly collect payments for orders placed on WhatsApp by integrating your preferred payment gateway.

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXdcSI8YQ9VQtZXUUl-MVFeU4JdXqAx1ZvxJQiOPy63wDMrOQv7B0P3Cq-mO-3C8EDAsqBEW4v4LIycyf79ZpYyLWvX2RD3zXJTv9dr4MjaoPCFZwtPaNHtSNz2-VpcBCGIku9NJ5w?key=Oq_gVMEW5waQseeFRsLTBfxl" alt=""><figcaption></figcaption></figure>

**Connect your payment gateway with Whautomate:**

* Stripe Integration:\
  [Stripe Integration Guide](https://help.whautomate.com/product-guides/integrations/stripe)
* Razorpay Integration:\
  [Razorpay Integration Guide](https://help.whautomate.com/product-guides/integrations/razorpay)
* MyFatoorah Integration (Middle East Country):\
  [MyFatoorah Integration Guide](https://help.whautomate.com/product-guides/integrations/myfatoorah)

## 5. WhatsApp Marketing

Boost your sales by segmenting your audience into targeted groups and using broadcasts to send personalized messages to each segment. This focused approach makes WhatsApp marketing highly effective and seamless.

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXc9QYvZGw2h-tQI9oNHfCQNyfbuYArPcDzvF-poMIp-81WdzcbfV5puwwxS81wPdTNB4F6dBc9w28riWKE3BEZzGGVL-kzF7uplVY2G0P1imGdMhA4iRD9XSFZFSE3wjEGW3V3cNA?key=Oq_gVMEW5waQseeFRsLTBfxl" alt=""><figcaption></figcaption></figure>

* Setup Segmentation & Broadcasts: \
  [Segmentation & Broadcasts Guide](https://help.whautomate.com/product-guides/communication/segmentation-and-broadcasts)
* Marketing opt-out Management: \
  [Setup Marketing Opt-out Management Guide](https://help.whautomate.com/product-guides/communication/marketing-opt-out-management)

## 6. Download the Whautomate Mobile App <a href="#step-4-download-our-mobile-app" id="step-4-download-our-mobile-app"></a>

Please follow the links to download our native mobile app to experience the omni-channel team inbox.

{% embed url="<https://apps.apple.com/us/app/whautomate-business/id6760578722>" %}

{% embed url="<https://play.google.com/store/apps/details?id=com.whautomate.business>" %}

{% hint style="info" %}
Use the same login for the mobile app that you used during the new signup.
{% endhint %}


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