E-Commerce
The E-Commerce Business Onboarding Checklist simplifies setting up WhatsApp, integrations, and automation to help grow your sales effortlessly.
Whether you're running a boutique, electronics store, food business, or any online shop, this guide will walk you through the steps to get started and streamline your e-commerce operations.
1. WhatsApp Integration
Connect your WhatsApp business number with Whautomate: WhatsApp Integration Guide
Meta WhatsApp Payment Method: WhatsApp Payment Method Guide
Important Note: After integrating WhatsApp, you must update the Meta WhatsApp Payment Method. Without this update, you won’t be able to send WhatsApp template messages to your customers.
Meta Business Verification: Meta Business Verification Guide
Update your WhatsApp business profile: WhatsApp Profile Guide
2. Shopify / WooCommerce Integration
If you are a business already selling products on Shopify or Woocommerce store send order updates to your customers on WhatsApp. Connect your Shopify/WooCommerce store with the Whautomate platform and automate experiences like abandoned carts, COD confirmations, Order confirmations, etc.
Shopify Integration: Shopify Integration Guide
WooCommerce Integration: WooCommerce Integration Guide
3. WhatsApp E-Commerce Chatbot & Automation Setup
If you're a business looking to sell products on WhatsApp, you can seamlessly collect payments, send order updates, and gather customer reviews—automatically!

Follow this guide to set up the following: 👇 E-Commerce Setup Guide
Setup WhatsApp Catalogue
Link Catalogue with Whautomate Inventory
Setup WhatsApp E-Commerce Chatbot
Setup Automate Order Updates
Setup Automate Order Reviews & Surveys
Note: Important Settings for WhatsApp Sellers: 👇
Update your WhatsApp Compliance Info: Compliance Info Guide
Configure WhatsApp Commerce Settings: Commerce Settings Guide
4. Payment Gateway Integration
Seamlessly collect payments for orders placed on WhatsApp by integrating your preferred payment gateway.
Connect your payment gateway with Whautomate:
Stripe Integration: Stripe Integration Guide
Razorpay Integration: Razorpay Integration Guide
MyFatoorah Integration (Middle East Country): MyFatoorah Integration Guide
5. WhatsApp Marketing
Boost your sales by segmenting your audience into targeted groups and using broadcasts to send personalized messages to each segment. This focused approach makes WhatsApp marketing highly effective and seamless.
Setup Segmentation & Broadcasts: Segmentation & Broadcasts Guide
Marketing opt-out Management: Setup Marketing Opt-out Management Guide
6. Download our Mobile App
Please follow the links to download our native mobile app to experience the omni-channel team inbox.
Global Customers
India Customers
Last updated