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Whautomate Add-ons

Add-ons let you grow your plan without moving to a bigger size. There are two kinds: modules, which unlock features, and extra capacity, which raises your limits.

Permissions

Only the account Owner and Administrators can buy add-ons.

Prices depend on your country. See our pricing page.

Module add-ons​

On an Engage plan you can add any of these modules:

  • CRM Suite
  • Bookings (CRM Suite is added with it)
  • Sales (CRM Suite is added with it)

How module add-ons work:

  • They attach to an Engage plan of the same size. For example, Bookings for Engage Scale goes with Engage Scale.
  • If you change size, your module add-ons move to the matching size automatically.
  • Complete already includes every module, so it takes no module add-ons. If you move from Engage to Complete, your module add-ons are removed at the review step.
  • If you need two or more modules, compare Complete: it usually costs less.

To add a module, see Add a module to your Engage plan. To learn what each module unlocks, see Plan Modules.

Extra capacity​

You can add these to any plan:

Add-onWhat it adds
Extra userOne more team member login.
Extra locationOne more workspace (location), for businesses with more than one branch.
Extra websiteOne more website in Sites. CRM Suite includes one website.
Active contact packsMore active contacts. Packs come in +1,000, +5,000 and +10,000 active contacts. Active contacts are the ones you have engaged with in the last 30 days.
Template message pack+10,000 template messages for broadcasts and template sends.
AI credits packMore AI credits for built-in AI features such as Generate with AI in the inbox, message translation and AI-written WhatsApp templates. AI chatbots run on your own AI provider key instead.

You can see what your plan includes, and how much you have used, on the Manage Subscription page under Usage & Credits.

The Usage and Credits section of Manage Subscription, showing Clients, Active Contacts and Template Messages usage bars, Workspace Limits and the Add capacity button

Add capacity to your current plan​

  1. Go to Settings, and under Account & Team click Manage Subscription. You can also click Add capacity on the Plan usage card at the bottom of the sidebar.
  2. In the Usage panel, click Add capacity.
  3. A secure window opens with your subscription. Add the add-on you need, set the quantity, and confirm the change.
  4. Close the window. Your new limits show on Manage Subscription within a few minutes.

Add capacity while changing your plan​

When you choose a new plan, step 2. Add-ons has an Extra capacity list:

  1. Open the plans page and choose your plan. See Upgrade Subscription.
  2. Under Extra capacity, click + (Add one) for each add-on you want (or - (Remove one) to lower the quantity). Add-ons you already have are filled in for you.
  3. Click Review, check the Total, then click Continue to payment.
The Extra capacity list in step 2 Add-ons, with Extra user, Extra location, Extra website, active contacts and template message packs and their minus and plus buttons, prices hidden
note

Extra users count toward the number of team members your plan allows. If you lower your plan or remove user add-ons, make sure your active team members still fit. Otherwise the review step asks you to deactivate team members first.

If you have any questions about add-ons, contact us via live chat in the app or email support@whautomate.com.

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