---
description: >-
  Learn why your Whautomate account logs out frequently. Discover how the
  security feature works and steps to resolve login issues. Contact support for
  further assistance.
---

# Why Does My Whautomate Account Frequently Log Out?

Whautomate has implemented a **security feature** to enhance account safety. This feature limits each account to:

* **One desktop (Web) login**
* **One Whautomate mobile app login**

If the same account is used on:

* **Multiple desktops (Web)**
* **Multiple browser**
* **Another mobile app instance**

The system will automatically log out other active sessions to maintain security.

#### **How to Avoid Frequent Logouts**

1. Use your Whautomate account on a single desktop (Web) and mobile app simultaneously.
2. Avoid logging in on multiple desktops or browsers at the same time.

#### **Need Assistance?**

If the issue persists, please contact our support team at <mark style="color:purple;">**support@whautomate.com**</mark> for further help.
